The Bataan General Hospital had their annual accomplishment reporting last December 22, 2014 which was spearheaded by its Medical Center Chief, Dr. Glory V. Baltazar. The purpose of the said program is to review what the hospital has accomplished for the year 2014 particularly on the three departments namely Medical and Ancillary, Hospital Operations and Patient Support and Nursing Service. Ms. Zenaida G. Ramos of the Quality Management System was the one who started the reporting. She talked about the different continual improvement plans as well as the accomplishment of the three departments as far as ISO-accreditation is concerned. Likewise, she tackled other matters like the Philhealth sharing among BGH employees, number of resolved complaints and the result of the customer satisfaction survey.