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2014 AccomplishmentReview

The Bataan General Hospital had their annual accomplishment reporting last December 22, 2014 which was spearheaded by its Medical Center Chief, Dr. Glory V. Baltazar. The purpose of the said program is to review what the hospital has accomplished for the year 2014 particularly on the three departments namely Medical and Ancillary, Hospital Operations and Patient Support and Nursing Service. Ms. Zenaida G. Ramos of the Quality Management System was the one who started the reporting. She talked about the different continual improvement plans as well as the accomplishment of the three departments as far as ISO-accreditation is concerned. Likewise, she tackled other matters like the Philhealth sharing among BGH employees, number of resolved complaints and the result of the customer satisfaction survey.

For the Medical and Ancillary, Dr. Cynthia T. Guevarra discussed the achievements of her department that focused on the number of patients that were served by the hospital, average number of patients admitted as well as the reasons for their admission and consultation. Furthermore, she emphasized the importance of the works of its Ancillary Services like the Pharmacy, Social Service, Laboratory, Dental Service, Medical Imaging and Dietary Service. Dr. Jocelyn Bongco, head of the Pediatric Department, talked about the daily census of the Pediatric ward and the number of patients that were catered by the OPD-Pedia. She discussed also their future plans that will address some of the pediatric illnesses especially Pneumonia. Also, Dr. Don Arlie Romero of the Surgical Department emphasized the number of operations that they have done both minor and major as well as in terms of PhilHealth membership. Dr. Gabriel J. Cruz, head of the Pathology & Laboratory department, talked about the innovations on their laboratory services especially with regards to cross-matching of blood. Likewise, Dr. Joseph Quan discussed the services that were rendered by the TB-DOTS Center of BGH particularly the importance of utilizing GeneXpert machine in detecting those TB patients who developed resistance to Rifampicin which is an anti-TB drug.

On the other hand, Mrs. Myrna Magat, Supervising Administrative Officer, presented the accomplishments of the Administrative Office that centered on the Financial Status of the hospital as well as the PhilHealth sharing among its employees. She also discussed HR matters that focused on the filling-up of vacant positions based on the Rationalization Plan. Likewise, she reported the status of those patients with promissory notes, their Philhealth contributions, the Online Registration Enroll (ORE), indicators for the Performance-Based Bonus (PBB) and also the annual budget of the hospital.
Lastly, Mrs. Evelyn R. Rubia of the Nursing Department talked the vision and mission as well as the best practices of her department. Being the chief nurse, she emphasized several modifications that were made on their work instructions that will improve the delivery of quality nursing care to the patients. She presented also several continuing education programs that were attended by her subordinates which she believes that are helpful in the professional growth of the nurses. In relation to ISO-matters, she emphasized that they have met their target goal in giving quality nursing care to all patients.