BGH community together with the officials and employees of the Provincial Government of Bataan celebrated the awarding of ISO 9001 recertification last May 22, 2017, at the Provincial Capitol’s flag ceremony. BGH became the very first agency in Central Luzon to have passed the 2015 version of the ISO 9001 Quality Management System (QMS) with no non-conformities in the system.

ISC General Manager (Philippines), Ms. Melanie Olvita and ISC Auditor, Ms. Glyza Sayas awarded the certificate to BGH Medical Center Chief (MCC) Glory V. Baltazar together with the hospital’s division heads, namely, Dr. Roberto Luneta, Ms. Evelyn Rubia, Ms. Myrna V. Magat and Ms. Yolanda Lansangan. The event was graced by our Provincial Governor, Hon. Francis Albert Garcia and witnessed by employees of the Provincial Government of Bataan.

Governor Garcia said that the province is yet again proud of BGH’s achievement for being recertified for ISO 9001 QMS and for being first to be certified with the 2015 version in the whole of Central Luzon. Governor Garcia also expressed his full support to BGH as the only tertiary government hospital in the province and for the hospital’s continual development to better serve the people.

During the awarding of the ISO certification, MCC Dr. Baltazar acknowledged the contribution of the Provincial Government as well as the contribution of every single employee of BGH in achieving a great feat of institutionalizing an effective QMS. MCC also emphasized the mission and vision of the hospital that is committed to holistic, excellent and equitable medical care services towards patient satisfaction. As a customer-oriented hospital, MCC dreams of leading BGH as the preferred hospital of patients in need not only in the province but in the region as well.

BGH ISO 9001 audit took place last February 27, 2017, and was found to have no non-conformities in the hospital’s provision of all its services in the medical (in-patient and out-patient), dental, ancillary, nursing and HOPS.

BGH is certified through ISC Global who is a full-scope JAS-ANZ certification body in management systems such as Quality Management Systems which operates internationally working continually with some of the world’s most innovative and dynamic organizations and industries across 22 countries which includes Microsoft and National Research Center, Inc, USA.