The Bataan General Hospital and Medical Center has successfully conducted its Strategy Review for its Performance Governance System on December 20-21, 2018 which was spearheaded by the Office for Strategy Management (OSM). The Strategy Review is a backward-looking assessment which measures and analyzes the performance of each unit. It is routinely done on quarterly basis by the OSM together with unit heads and leadership team. Likewise, it is an opportune time for the unit heads to evaluate their milestones deliverables that are based on their strategic contributions which are regularly monitored through the use of scorecards.
The organization of the BataanGHMC-MSGC, the external advocacy arm of BGHMC has initiated a dynamic boost towards the hospital’s vision of becoming the leading and trusted multi-specialty center in Central Luzon. Coming from key health-related organizations, members of the MSGC were all rooting for the same advocacy in providing better health outcomes, responsive heath system and financial risk protection among Bataeños and its neighboring provinces.
Under Performance Governance System, one of the core processes is linkages. In order to achieve this, BGHMC Medical Center Chief, Dr. Glory V. Baltazar, spearheaded the development of BGHMC-SDN Online Referral System. The goal of the project is to institutionalize linkages with stakeholders for a functional Service Delivery Network within the province. Service delivery network is a health service delivery structure composed of network of health service providers at different levels of care and is a tool to ensure proper gatekeeping of health cases. Through SDN, health care delivery system is organized and effective and quality health services will be provided to all stakeholders. The first line of service provider which is the Rural Health Unit (RHU) serves as entry point to comprehensive services and shall facilitate referrals to higher levels of health care as needed. With BGHMC-SDN Online Referral System, there will be proper referral of cases from the RHU to district hospitals, and to BGHMC. Primary cases will be catered by RHU, secondary cases at district hospitals and tertiary cases at BGHMC. The system has three modules for referral at BGHMC, these are the Emergency Department, Out-Patient Department and OB Department. Each area has an assigned staff that will process all referrals, thus service provision to all clients will be much more efficient and timely.