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ISO First Surveillance Audit
The whole family of Bataan General Hospital is celebrating after they passed the 1st ISO 9001:2008 Surveillance Audit conducted by International Standards Certifications, Philippines, Inc. (ISC) last February 27, 2015. The ISO 9001:2008 certification has been awarded to BGH in March 06, 2014 wherein regular surveillance audit is necessarily done to monitor its compliance to International Standards. The said one-day surveillance audit was started with an opening meeting between the members of BGH-ISO Core team and ISC Audit team wherein Dr. Glory V. Baltazar, Medical Center Chief, presented the improvement in BGH management within a year of being ISO certified, its accomplishments and future plans. After that, the Audit team was introduced to the body which was composed of Mr. Eliseo Q. Manarez, the lead auditor together with Dr. Ricardo R. Adriano Jr., Mr. Kenneth Benedicto, Ms. Marianne Sarceno and Ms. Irene Calantog. Mr. Manarez discussed their detailed audit plan especially its objectives, scope and criteria as well as the methods to be used and the time frame of actual audit. Each member of the Audit team has assigned areas to be audited based on their specialization.
Japanese Visitors
The Nihon-Izokukai, a group of Japanese visitors has donated one (1) unit of wheel chair and 20 pieces of towelette to Bataan General Hospital. The Medical Center Chief, Dr. Glory V. Baltazar personally expressed appreciation to the following members of the delegation:
Mr. Kuboi Shinsuke
Ms. Ishizu Kyoko
Mr. Ishizu Takaaki
Mr. Aoyagi Toshio
Mr. Ueda Hiroshi
Ms. Yanagisawa Toshiko
Mr. Okamoto Katsuhiro
Ms. Fujiwara Seishiro
Ms. Otani Machiko
Mr. Matsushita Susumo
Mr. Ota Yasuhiro
Ms. Kurokawa Miwako
Ms. Hideko Singayan
Medico-Legal Seminar
The Bataan General Hospital in its continued effort to address all aspects of hospital management conducted a seminar on Medico-Legal on January 7, 2015. The seminar as initiated by the Training Committee Chairperson, Dr. Don Arlie Romero was attended by 37 medical doctors representing all departments and was headed by the Medical Center Chief, Dr. Glory V. Baltazar.
Annual Accomplishment Review
The Bataan General Hospital had their annual accomplishment reporting last December 22, 2014 which was spearheaded by its Medical Center Chief, Dr. Glory V. Baltazar. The purpose of the said program is to review what the hospital has accomplished for the year 2014 particularly on the three departments namely Medical and Ancillary, Hospital Operations and Patient Support and Nursing Service. Ms. Zenaida G. Ramos of the Quality Management System was the one who started the reporting. She talked about the different continual improvement plans as well as the accomplishment of the three departments as far as ISO-accreditation is concerned. Likewise, she tackled other matters like the Philhealth sharing among BGH employees, number of resolved complaints and the result of the customer satisfaction survey.
